Privacy Policy

Last updated: December 25, 2025

1. Introduction

Welcome to Schedon ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our clinic management software and services.

2. Information We Collect

2.1 Information You Provide

  • Clinic information (name, address, contact details)
  • User account information (name, email, phone number)
  • Patient data (medical records, appointment history)
  • Payment information (processed securely through third-party providers)

2.2 Automatically Collected Information

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, features used, time spent)
  • Log files and analytics data

3. How We Use Your Information

We use the collected information for:

  • Providing and maintaining our services
  • Processing appointments and managing clinic operations
  • Sending appointment reminders and notifications
  • Improving our software and user experience
  • Complying with legal obligations
  • Preventing fraud and ensuring security

4. Data Security

We implement industry-standard security measures to protect your data, including:

  • Encryption of data in transit and at rest
  • Regular security audits and updates
  • Access controls and authentication
  • Secure data centers and infrastructure

5. Data Sharing and Disclosure

We do not sell your personal information. We may share data only in the following circumstances:

  • With your explicit consent
  • To comply with legal obligations
  • With service providers who assist in our operations (under strict confidentiality agreements)
  • In case of business transfers (with notice to users)

6. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Data portability
  • Withdraw consent at any time

7. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. When data is no longer needed, we securely delete or anonymize it.

8. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@schedon.com

Address: Schedon Privacy Team